Portal Help

If you wish to submit a form to Cheshire West and Chester Children's Social Care you will need to create a portal account.

How to Register for a Portal Account


  • To be able to register for a Portal Account you will need to have a valid email address.
  • Go to My Account and select Register for a new account
  • Once you have entered your registration details you will be sent a verification code to the email address that you have provided.
  • You will need to enter the Verification code in order to finalise the registration.
  • You will have 10 minutes to enter the code after which time it will EXPIRE and you will need to start the Registration process again.